This online store is set up for shipping only to California locations. We ship UPS Ground, which is the most cost-efficient way to get you your products, and they usually arrive next day within California.
However, our products are generally frozen for storage shortly after baking. Unfortunately, it is prohibitively expensive to ship products frozen. So, by the time you get them they will be thawed out. Just get them into the freezer right away, and they should be fine. We have shipped a lot of products with no complaints.
In order to be sure your baked goods don't sit in a warehouse somewhere, we ship only Monday through Wednesdays.
Also, all of our products are hand-made, and every baker does things a little differently. When ordering our baked goods, you must accept that there will be small variations in your products. The weight and appearance of baked goods can vary day-to-day, even hour-to-hour. For shipping purposes we calculate weight by taking the average of several samples; but the weight of your product may vary slightly from the weight on the website and the label.
If you live out of state, we'd be happy to ship to you, but it requires a different shipping method (2nd Day Air) and is unfortunately considerably more expensive. You can email us your order and contact information at orders@risingheartsbakery.com, and we'll get back to you with delivery costs.
